Blog-One Woman's Relationship with a Blank Page
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For me, squeezing a lemon by hand is a religious experience.
One of the most difficult things in life is to not fall into a rut – do the same thing, day in and day out – get comfortable – and then, j...
Sunday, June 19, 2016
For Those of You that are Interested...
Monday, May 16, 2016
For me, squeezing a lemon by hand is a religious experience.
Sunday, October 11, 2015
But Wells Fargo MAY Take the Cake!
Yesterday morning. Somehow, in trying to pay some bills online, I locked myself out of my online banking account. Wells Fargo requested I change my password (because they take the security of my information seriously - seriously). So after changing my password, I get a note that says my account has been temporarily suspended, so please call a phone number to access my online account. So I call - put on hold for 10 minutes. The gal on the other end (may have been the business end, but def not the smarter end) said because this was a special account, she couldn’t help me, she had to transfer me somewhere else. On hold for another 5 minutes. The next gal says she’s not the right person either, but changes my password to a 6 digit number and I get the same message (temporarily suspended, call a certain phone number, same as before). I get transferred again to a gal who says the reason I can’t get in is because I haven’t answered “security questions” on my account. She asks me (seriously), “How close am I to a Wells Fargo Branch?” So I’m angry now. I say, “I’m just trying to pay some bills online and now you want me to go into a branch? Honey, the only reason I am going to a branch now is to close this friggin’ account!” I ask to speak to a supervisor - she says I will have to hold. After an hour of this I hang up on her. I am fed up. I try to cool off. I call my banker husband who says he will try to help. I take several big breaths. I call the generic 800 number and I explain my tale of woe to the gal on the other end. She actually helps me. In spite of the fact I have no security questions, she ID’s me through my ATM card. After going through the six digit reset password thing (which doesn’t work again…) she ASKS me what browser I’m using (Microsoft Edge) - she suggests we try Google Chrome. One more six digit password exercise and I’M IN! We change my password and I can go down the road after over an hour. I patiently wait another couple minutes on hold to get her supervisor and tell him that not ony does this Customer Service Rep deserve a medal, she deserves a big raise. Fire everyone and hire everyone like her. To change my password, this took over an hour of my life I will never get back.
Moral of the story - don't forget your password - ever.
Saturday, May 11, 2013
The Garage Guy and Why I May be in Love with Him. (An old story - may be amusing)
Anyway, today I just couldn't make it work...I came 10 minutes too early to get a validation, however, got a validation for 1.5 hrs a bit later, but then missed the 8am time limit by 10 minutes sticking me with a $15 parking bill.
So I go down to pay my bill at the parking machine, and - insult to injury, the friggin' machine won't take my twenty dollar bill! After trying to jam it in the machine for 5 minutes (turning the bill every which way from Sunday), I come to realize the friggin' machine doesn't want my friggin' bill!
More insult to injury - I have to go to the office to pay - so I knock on the door a big guy answers-I say, "Good morning, your parking machine won't take my money because I was 10 minutes late to late for my validation!"
"Won't take your Money?!", he said like it was the most ludicrous thing he'd ever heard..."Show me!", he said.
We tromp back to the machine... More shoving of the twenty dollar bill commences...after the 5th time he grunts...reaches a massive hand into his pocket and pulls out a stack of what can only be described as pink and yellow Magic Tickets. He leafs thru them and settles on a yellow one. He takes my ticket, shoves it in, then follows it up with the Magic Ticket - after the machine finally clicks to life and makes some happy humming machine sounds, it spits out my ticket which the guy and hands it back to me, and, pointing westward, sez, "The exit is over der.."
"Don't you want my $20?", I ask handing him my wicked $20.
"Nooo", he says..."I don't want to process cash!" And as he turned to walk away he said, "Enjoy your day!" over his massive shoulder.
Cash is King. And I think I love the Garage Guy!
Sunday, February 17, 2013
Jake Shimabukuro – A Review - Grand Ukulele Tour 2013 - Veteran's Memorial Auditorium, San Rafael California
SCORE! Jake Shima USB key with the night's concert download included! Yay! |